We understand that your products may not always work out for everyone’s adventures! We provide returns for domestic orders within 30 days of purchase.
- To receive a refund, your item must be sent back in its original packaging and condition (used items not in their original packaging will NOT be accepted).
- For refunds to credit cards and PayPal, we deduct 20% per item to cover restocking costs unless the item is damaged or defective upon arrival.
- Refunds will be processed once products are received by us and we approve of the condition.
- Unfortunately, we do not accept returns or exchanges in any reason for SALE items or international orders.
If you prefer items in another color or size, simply return the original, unused product back to us for a refund and place a new order on uxnails.com. Product return must be initiated within 30 days of purchase, and customers are responsible for a 20% restocking fee per item unless the item is damaged or defective upon arrival.
- Exchanges are not always guaranteed, as our products sell fast during busy seasons, and items in stock may be limited.
For all purchases made through other marketplaces, you will need to contact them for a return/exchange.